AFTER 15 YEARS OF BEING INSTALLED, WE NOTICED IN TWO OF OUR WINDOWS THE SEAL INSIDE THE WINDOW WAS DAMAGED. I CALLED WINDOWS USA AND WAS TOLD TO COMPLETE A FORM AND SEND PICTURES…I DID…..MY WINDOWS WERE REPLACED AND A SUB CONTRACTOR WAS SENT TO INSTALL THEM FOR ME AT NO COST TO ME. GREAT WARRANTY, GREAT CUSTOMER SERVICE FROM LEXY, GREAT WINDOWS.
Debbie E.
